Privacy Policy
Bum International Ltd
Website: classychauffeur.co.uk
Registered Office: 450 Bath Road, West Drayton, England, UB7 0EB
Email: [insert data protection email]
Effective Date: 12/12/2025
1. Introduction & Scope
We, Bum International Ltd (“we”, “us”, “our”), respect your privacy and are committed to protecting your personal data. This policy explains how we collect, process, use and protect your information in connection with your use of our website classychauffeur.co.uk, mobile applications, booking services and related features (“Services”). This policy applies to:
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Visitors to our Website (“you”, “user”, “customer”);
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Individuals who register for an account or make bookings;
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Individuals who communicate with us through all channels.
We do not knowingly collect personal data from children under 16.
2. Who We Are (Data Controller)
The controller of your personal data is:
Bum International Ltd
450 Bath Road, West Drayton, England, UB7 0EB
Email: [insert data protection email]
This means we are responsible for deciding how and why your personal data is processed.
3. Data Protection Officer (if applicable)
If appointed, our Data Protection Officer (DPO) can be contacted at:
Email: [insert DPO email/address]
You can also contact our data protection team for any questions about data privacy.
4. Data We Collect
We collect personal data that is necessary to provide our Services, including but not limited to:
User Identification & Contact Information:
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Full name
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Email address
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Phone number
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Billing address
Account & Login Details:
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Username and password (securely hashed)
Booking & Service Data:
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Booking dates and times
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Pickup and drop-off locations
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Vehicle type and preferences
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Payment data (only partially stored)*
Technical Usage Data:
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IP address
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Browser type and version
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Device information
- Location
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Cookies and similar technologies
*We do not store full credit card details on our servers; payment processing is handled securely via third-party providers (see section 10).
5. How We Use Your Data
We process your personal data for the following purposes:
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To provide and manage Services: Confirm bookings, process payments, communicate trip details.
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Customer support: Respond to questions, feedback and complaints.
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Security and fraud prevention: Protect against unauthorized use and fraud.
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Improvement and analytics: Analyse how users interact with our Services.
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Marketing (with consent): Send offers and newsletters, if you have opted-in.
6. Lawful Basis for Processing
We rely on one or more of the following legal bases under UK GDPR:
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Contract performance: To fulfil our contract with you (e.g., processing bookings).
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Legal obligation: To comply with applicable laws.
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Legitimate interests: For service improvement, fraud prevention, analytics.
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Consent: For marketing communications and optional services.
7. Cookies & Tracking Technologies
We use cookies and similar technologies to:
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Enable core functionality of the Website;
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Analyse usage and performance;
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Personalise and improve user experience.
You can accept or manage cookie preferences via our cookie consent tools. Disabling cookies may affect some services.
8. Data Sharing & Third Parties
We may share your data with:
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Service providers: Payment processors, analytics, customer support tools.
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Transport partners/Chauffeurs: So they can fulfil your booking.
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Legal & regulatory authorities: If required by law.
We ensure any third parties we work with meet strict data protection standards.
9. International Transfers
Your personal data may be transferred outside the UK for processing (e.g., with service providers). We will ensure such transfers comply with UK data protection laws and are protected by appropriate safeguards.
10. Payment Information & Security
We use trusted third-party payment processors (e.g., PCI-compliant providers) to handle credit/debit card payments. We do not store full payment details on our systems. Your financial data is protected according to the industry’s highest standards.
11. Communication With You
When you contact us (via email, phone, chat or social media), we use the data you provide to respond and improve our Services. Communication data may be analysed to enhance future interactions.
12. Marketing & Promotions
If you consent, we may send newsletters, promotions and offers. You can opt out at any time by using the unsubscribe link in communications or contacting us.
13. Your Rights
Under UK GDPR you have the right to:
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Access your data;
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Correct inaccuracies;
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Request deletion;
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Restrict or object to processing;
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Data portability;
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Withdraw consent at any time;
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Lodge a complaint with a supervisory authority.
14. Data Retention
We retain personal data only as long as necessary to fulfil the purposes outlined, comply with legal obligations, resolve disputes and enforce agreements. After this period, data will be securely deleted or anonymised.
15. Changes to this Policy
We may update this policy to reflect changes in law or service features. The latest version will be published on our Website with the effective date.
16. Contact Us
If you have questions about this policy or our privacy practices, please contact:
Bum International Ltd
450 Bath Road, West Drayton, England, UB7 0EB
